I had really great service at this location,the staff was very patient and helpful. I had shopped around a lot before coming here at other buissnesses(in stores and online), the prices at farmers beat all of their local competitors by far. I would recommend shopping here first, don't waste your time anywhere else.
Took it upon themselves to charge my card without my authorization or knowledge causing me numerous overdraft fees with my bank. Giving 3 stars because they did resolve it but it still was a big inconvenience being out of my money for a week.
I have had 3 different accounts with farmers furniture and have not been late on any payment. I purchased a whole living room suit Labor Day weekend 2016 (not yet even a year old) at about 5 months I noticed my material was coming apart. ( Luckily enough I purchased the 2 year extended warranty) I call the store and of course they were going to come out and take pictures. I waited so many days and still hadn't heard anything, I call back and of course they were going to do something about it. Finally after about 3 months the parts were order and someone came out to supposedly fix the furniture, the parts were wrong the man left the parts laying in my kitchen, I finally call and ask for the store manager and he did help with the situation and just order me a new set, well the love seat, and sofa, I also had a recliner that nothing was done about. finally after about 2 mnths I got the love seat and sofa replaced. Then, I went to vacuum underneath the new set and find the material underneath one of the recliners the dust liner has come off and hanging. I call they say, they will come out to take pictures I tell them they still haven't taken care of my recliner. We schedule an appointment they call to cancel 1st appointment okay fine we reschedule they come out and take pictures of only my recliner he (store manager) says I didt bring my tool to fix the lining but I will come back on Friday (today 8/25/2017), I say okay, this was Wednesday they called on Thursday to confirm our appointment for Friday 8/25/17 to fix the lining.Friday comes and this time the (store manager) don't show up I call about 10 minutes before they close and they tell me they forgot about me and would like to reschedule. This is when I drew the line, I was willing to continue purchasing items from them with dealing with the back and forth, but today when they "forgot about me" they lost me as a customer.
Always helpful and friendly staff
I have bought my couch their a couple months ago, and Heather was so sweet to work with me on that. They take good care of you BEFORE and AFTER the sale. Ask for Heather
Farmers Home Furniture is a US Furniture Store based in Cartersville, Georgia. Farmers Home Furniture is located at 838 Joe Frank Harris Pkwy SE, Cartersville, GA 30120, USA.
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