The service was very friendly and impressively quick! This is my first time I've received service there and was expecting a long wait like at other dealerships; however, you guys highly impressed me on how quick I was able to get in and out! Staff was very friendly as well, Thanks!
First encounter was with Mike, who had been at Ford for FIFTEEN YEARS and his knowledge level backed that up, WOW!!! He knew his cars inside and out and education was exactly what I was looking for!!! Second experience with Ron Sitz, and was extremely pleasant during the negotiating phase and came to an agreement with me that would fit in my budget. FINALLY met with Richard in finance, and what do ya know, a final pleasant experience to cap every thing off!!! He made sure I understood all options and made choices that were best for my lifestyle.
Dont listen told them to go threw capital one tried 20 other creditors didnt get truck. Went to the Dodge place they did what I asked left with a new Dodge truck. Now I have 20 hits on my credit cause of them.
Austin, Steve, Mike, Ron and Richard are all top notch! We were looking for a used Escape with a specific budget and the car they found us within budget far exceeded our expectations. And quick! The transaction was seamless and easy - from description of what we were looking for... to timely updates via text from Steve... to having the car ready for us to drive with Mike... to walking out the door with keys in hand after meeting with Richard. We really appreciate the kindness and professionalism with which we were treated.
My wife and I took our truck here, we could just put New tires on it three months prior. We had the oil changed in the tires rotated, when we picked it up we noticed of strange wobble were vibration in the wheels. We figured it might be just an out of balance tire that was now in the location that we might be noticing more. We took it to the tire shop that we bought the tires from and they sent me a picture of a bent wheel. I took it back to that was now in the location that we might be noticing more. We took it to the tire shop that we bought the tires from and they sent me a picture of a bent wheel. I took it back to Ford, and they just keep saying they cannot confirm or deny it. But won't take responsibility. At this point I'd like for them to prove that they haven't damaged the wheel. I know they say that there's nothing that they would be doing in the rotating a tire that would damage the wheel, however, they had responsibility for the vehicle and it's one of their technicians ran the wheel into something and damage to it, which we all know was possible, that is a risk of doing business. But they certainly don't seem to be in the business of taking responsibility for anything.
Pugmire Ford Of Cartersville is a US Car Dealer based in Cartersville, Georgia. Pugmire Ford Of Cartersville is located at 352 N Tennessee St, Cartersville, GA 30120, USA.
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